Senior software engineeringfor product teams that ship

Problem

In Niger public services (tax authority, city halls, hospitals, courts, civil registry, enrolment centres), citizens wait for hours without knowing their turn. Agents do not know how many people remain in the queue, and managers have no data on wait times.

Solution

Web + mobile platform with display screens letting citizens book an appointment, receive a digital ticket, track the queue in real time and get SMS notifications.

Problem

Many procedures remain paper-based: attestations, certificates, authorisations. Citizens travel multiple times and administrations manage everything in manuscript ledgers or paper folders.

Solution

Web and mobile portal: account creation, request submission, document attachments, online payment, status tracking and final document with QR-code verification. Delivered module by module (residence attestation, school certificate, business licence).

Problem

In almost every Niger administration, correspondence between ministries, directorates and services gets lost or stalls without traceability. An important file can sit untouched on a desk for three months.

Solution

GEC software with automatic numbering, PDF scan, agent assignment, SLA tracking, automatic reminders, electronic signature and archiving.

Problem

Tracking public agents is painful: attendance, postings, leave, missions, training. Many institutions still run on paper or scattered Excel files.

Solution

HR system with a digital file per agent, leave, attendance, postings and mission management. Non-sensitive modules first (payroll stays out of scope by default given existing SIGRHE/SIGASPE systems).

Problem

Public projects (roads, schools, water points, health centres) are hard to follow: site progress, budget consumed, contractors, delays, field photos. Donors and authorities lack visibility.

Solution

Cartographic dashboard of public projects: budget, execution rate, field photos, reports, delay alerts. Configurable access for authorities / donors / general public.

Problem

Citizens do not know where to report potholes, broken street lights, uncollected garbage, water leaks or absent agents. When they do report, nothing moves and they never hear back.

Solution

Web and mobile app: report a problem with photo and geolocation; the administration receives, assigns, resolves, closes and automatically informs the citizen.

Problem

Public schools struggle to track students, teachers, attendance, grades, infrastructure and equipment. Inspectorates do not know in real time which schools are short on teachers or desks.

Solution

School platform with enrolments, attendance, grades, teacher management and equipment inventory — accessible to the school, the inspectorate and the municipality.

Problem

Integrated health centres, district hospitals and regional hospitals struggle to track patients, consultations and medicines. Paper records, poor pharmacy stock tracking, frequent shortages, and painful monthly reporting.

Solution

Simple electronic patient record, consultation register, pharmacy stock management with alerts, and DHIS2-compatible monthly statistics.

Problem

Building permits, business licences, public-space occupation, event authorisations and transport permits are handled manually. Citizens spend weeks between offices and city halls lose revenue (untracked cash payments).

Solution

Online submission platform, multi-service technical validation, online payment, and PDF delivery with QR-code verification.